Terms and Conditions VIP44 — Platform Usage Guide

In this Terms and Conditions document, the following words and expressions carry the meanings stated unless the context requires otherwise:

• "Platform" refers to the website vip44 accessible via vip44.pro and its associated official mobile apps.
• "Member" refers to any individual who has successfully registered and holds an active account on the platform vip44.
• "Service" covers all products and features offered by the platform, including sports betting, Live Casino, Slots, number games, and e-sports.
• "Deposit" refers to funds deposited by a member into their platform account for the purpose of betting.
• "Withdrawal" refers to the process of transferring winning balances or account balances to a member's bank account or digital wallet.
• "Bonus" refers to any free credits, cashback, or other financial incentives offered by the platform to members.

These Terms and Conditions apply to all members using the platform vip44 regardless of access method — whether via web browser, Android app, or iOS app.

Platform vip44 is open only to individuals who meet the following eligibility requirements:

• Aged 18 years and above on the date of registration.
• Register voluntarily without coercion from any party.
• Not subject to any local legal prohibition that prevents participation in online betting activities.
• Have full legal capacity to enter into a binding agreement.
• Never been suspended or banned from the platform vip44 previously for terms violation.

vip44 reserves the right to request identity verification documents (KYC) at any time to confirm member eligibility. Documents that may be requested include a national ID, passport, or other valid official documents.

Each individual is only permitted to register one account only on the platform vip44. Owning more than one account — whether using the same name, phone number, or bank details — is strictly prohibited and may result in termination of all related accounts.

During registration, members are required to provide accurate, complete, and up-to-date information. The information required includes:

• Full name as stated on your official identification document.
• An active phone number registered in the member's name.
• Valid bank account or digital wallet details for withdrawal purposes.
• A unique and secure password that is not shared with any other party.

If you suspect your account has been accessed without authorization, please contact the support team vip44 immediately via live chat. The platform provides two-factor authentication (2FA), which we strongly encourage all members to enable for added security.

Platform vip44 supports multiple payment methods suited for users in Malaysia, including FPX online banking, Touch 'n Go eWallet, GrabPay, bank transfer, and several other methods listed on the deposit page.

Deposit Terms:

• The minimum deposit is MYR 10 per transaction.
• All deposits are processed instantly and credited to the account within minutes.
• Members are responsible for ensuring deposits are made using an account in their own name. Third-party deposits are not accepted and will be returned.
• The platform does not bear any transaction fees charged by the member's bank or digital wallet provider.

Withdrawal Terms:

• The minimum withdrawal amount is MYR 30 per request.
• Withdrawal requests are typically processed within 5 to 30 minutes on business days.
• Withdrawals may only be made to a bank account or digital wallet registered under the same member's name.
• Before the first withdrawal is processed, members may be required to complete an identity verification (KYC) process.
• If suspicious activity is detected, the platform reserves the right to suspend withdrawals while an investigation is conducted.

Platform vip44 offers a variety of bonuses and promotions to members from time to time. All such offers are subject to specific terms and conditions stated in each respective promotion.

General Bonus Principles:

• All bonuses have wagering requirements (rollover) which must be met before a withdrawal is permitted.
• The bonus validity period is clearly stated in each promotional offer.
• Bonuses that have expired will be automatically forfeited without any compensation.
• A member may only claim each type of bonus once unless otherwise stated.
• vip44 reserves the right to modify, suspend, or terminate any promotion at any time.

Bonus Abuse:

Any attempt to abuse the bonus system — including but not limited to opening multiple accounts, hedge betting, or collaborating with other members to manipulate promotion terms — is strictly prohibited. The platform reserves the right to forfeit bonuses and withhold withdrawals if abuse is detected.

All games offered on the platform vip44 — including sports, Live Casino, Slots, and e-sports — are operated in accordance with industry-standard regulations set by licensed game providers.

• The results of all games are final and cannot be disputed unless a verifiable technical error has occurred.
• In the event of a technical disruption during a game session, the platform will use server records to determine the last valid result.
• The platform reserves the right to void or suspend any bet suspected of being placed through manipulative or fraudulent means.
• Minimum and maximum betting limits vary by game type and are displayed within the game interface.
• Winnings generated from fraudulent activity or manipulation will not be paid out and the relevant account will be terminated.

In the case of Live Casino games, the dealer's decision is final subject to the rules of the game in progress. Any dispute regarding a game outcome must be submitted to the support team within 24 hours after the game ends.

As a member vip44, you agree to:

• Provide accurate and truthful information during registration and throughout the KYC process.
• Not to use the platform for any illegal activity, fraud, or money laundering.
• Not to use automated software, bots, or third-party tools to manipulate or exploit the platform's systems.
• Not to share, sell, or transfer your account to any other party.
• Notify the platform immediately if you become aware of any technical errors or bugs that provide an unfair advantage.
• Play responsibly and set appropriate limits for yourself.

Platform vip44 reserves the right to suspend, restrict, or terminate any member account without prior notice in the following situations:

• Violation of any section of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Providing false information during registration or the KYC process.
• Abuse of the bonus or promotions system.
• Use of unauthorized software to gain an unfair advantage.
• Account closure requested by the member themselves for self-protection purposes.

Members may also request voluntary account closure at any time by contacting the support team. For cases related to responsible gaming, the platform fully supports self-exclusion requests and will ensure the account is closed within the specified timeframe. For more information, visit Responsible Gaming page ours.

Platform vip44 is committed to protecting members' personal data. All information collected during registration and platform use is stored securely using 256-bit SSL encryption and will not be shared with third parties without member consent, except where required by law.

Data collected, including name, phone number, bank details, IP address, and transaction records, is used solely for account management, identity verification, and payment processing purposes.

For full details on how we collect, use, and protect your data, please read Privacy Policy our separate.

Platform vip44 shall not be liable for any loss or damage arising from:

• Service disruptions caused by factors beyond the platform's control, such as natural disasters, internet infrastructure outages, or government actions.
• Betting losses that form part of the inherent risk of betting activity.
• Unauthorised access to a member's account resulting from the member's own negligence in safeguarding their login credentials.
• Valid betting results in accordance with the established game rules.
• Delays in transaction processing caused by third parties such as banks or digital wallet providers.

In all circumstances, the maximum total liability of vip44 to any member is limited to the total deposit amount made within 30 days prior to the claim being submitted.

Platform vip44 reserves the right to modify, add, or amend any part of these Terms and Conditions at any time. Members will be notified of any material changes via:

• Notice on the platform's home page for at least 7 days before the changes take effect.
• Notification via member account or mobile app.

Continued use of the platform after changes take effect constitutes acceptance of the amended terms. If you do not agree with any changes, you have the right to close your account by contacting our support team.

These Terms and Conditions are interpreted and enforced in accordance with the laws applicable to the platform's operations. Any disputes arising from the use of the platform vip44 shall be resolved through the following process:

• First Stage: Members are required to contact the customer support team vip44 directly to resolve any complaint within 30 days of the incident date.
• Second Stage: If a resolution is not reached within the specified timeframe, the dispute may be referred to the mediation body designated by the platform.
• Third Stage: If the matter remains unresolved, the platform agrees to proceed with a binding arbitration process.